Payment Policy

Welcome to Expert Solution Agency! We’re excited to work with you and help you achieve your digital marketing goals. To ensure a smooth collaboration, we have outlined our payment policy below. Please take a moment to review and familiarize yourself with the terms.

Payment Methods: We accept payments through the following methods:

  • Payoneer
  • Binance Pay
  • Cryptocurrency Wallet ( USDT, TUSD, BTC, ETH, BNB)
  • Bank Transfers
  • Credit/Debit Cards (Visa, MasterCard)

Payment Schedule: Our payment schedule is designed to provide clarity and convenience for both parties involved. Here’s how it works:

  • Initial Payment: A non-refundable upfront payment of 30% of the total project cost is due upon the signing of the contract. This secures your spot in our project queue.
  • Milestone Payments: For projects with a duration exceeding 1 weeks, milestone payments will be required. These will be outlined in the project proposal and agreed upon by both parties.
  • Final Payment: The remaining balance is due upon completion of the project and before the final deliverables are handed over to you.

Late Payments: Timely payments are essential for the project’s progress. If a payment is not received within 5 days of the due date, we reserve the right to:

  • Pause all work on the project until payment is received.
  • Assess a late fee of 10% of the outstanding balance for every 5 days the payment is delayed.

Refund Policy: We are committed to delivering high-quality services that meet or exceed your expectations. However, refunds may be issued under the following circumstances:

  • The project is canceled by the client before work has commenced. In such cases, the initial payment is non-refundable.
  • In the rare event that we are unable to fulfill our commitments, a refund for any unused portion of the project fee will be issued.

Scope Changes and Additional Work: If the scope of the project changes or additional work is requested beyond the originally agreed-upon scope, we will provide a revised quote and obtain your approval before proceeding. Any additional charges will be added to the final invoice.

Currency and Taxes: All prices and transactions are quoted and processed in US ($) Dollar. Any applicable taxes or fees will be clearly communicated before invoicing.

Confidentiality: All financial information shared with us will be treated with the utmost confidentiality and will be used solely for payment purposes.

Communication: For any payment-related inquiries, please contact our finance department at support@expertsolutionagency.com . We are here to assist you and address any concerns you may have.

By engaging in a project with Expert Solution Agency, you acknowledge and agree to abide by the terms outlined in this payment policy. We value your trust and look forward to a successful partnership.

Thank you for choosing us to be your digital marketing partner!

Expert Solution Agency

Address: Narayanpur, Pabna Sadar-6600, Pabna, Dhaka, Bangladesh

Email: support@expertsolutionagency.com.

Phone: +880 1772266236 (WhatsApp Call)